Baylor Scott & White Specialty Clinic - Killeen Hemingway
2405 S Clear Creek Rd, Ste 310, Killeen, Texas, 76549
This clinic is a large facility with highly variable experiences. While some patients report excellent care from specific specialists, many others complain about systemic billing issues, long wait times, and poor communication. The administrative staff is frequently cited as a major source of frustration, often overshadowing the medical care provided.
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Always ask for an itemized bill and clarify if your visit is coded as an office visit or outpatient service before leaving.
✓ What Works Well
- Access to a wide range of specialists
- Clean and modern facility
- Some doctors are highly praised for their expertise
✗ Areas to Improve
- Systemic billing and overcharging issues
- Poor communication between departments
- Long wait times for appointments and in the lobby
- Why am I being charged for outpatient services?
- How can I get a clear explanation of my bill?
- Why is it so hard to schedule a follow-up?
The doctors are great, but the billing department is a nightmare.
Be prepared for long waits and confusing charges.
It's a big system; don't expect a small-town feel.
- Category Health & Medical
- City Killeen
- State Texas
- Postcode 76549
- Country United States
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