Baylor Scott & White Specialty Clinic - Lakeway
200 Medical Pkwy, Lakeway, Texas, 78738
Patients generally love the high-quality, attentive care from the specialists here. Many feel like family and appreciate the thorough explanations provided by doctors. However, the scheduling and communication systems are a total mess. Several people reported being left in the dark or struggling to get appointments, which really hurts the overall experience.
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If you need blood work, check the facility charges beforehand as they can be significantly higher than other local clinics.
✓ What Works Well
- Top-notch medical expertise
- Attentive and compassionate doctors
- Easy parking
✗ Areas to Improve
- Frustrating scheduling system
- Poor communication from office staff
- High facility charges
- Why is it so hard to get a call back?
- Are there hidden facility fees for blood work?
Doctors are spot on but the front desk is a headache.
Great care if you can actually get an appointment.
Billing is a shocker if you don't have their specific insurance.
- Category Health & Medical
- City Lakeway
- State Texas
- Postcode 78738
- Country United States
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