Baylor Scott & White Urgent Care+ DeSoto
1001 N Interstate 35 E Rd, Suite 430C, DeSoto, Texas, 75115
Baylor Scott & White Urgent Care+ in DeSoto has a very split reputation. Many patients appreciate the professional medical staff and the convenience of the location. However, there are numerous reports of long wait times, poor front-desk communication, and issues with prescription handling. Some patients feel the 'urgent' in urgent care is missing, leading to frustration.
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Even with an appointment, be prepared for potential delays; bring something to do while you wait.
✓ What Works Well
- Professional and knowledgeable medical providers
- Clean and modern facility
- Convenient online scheduling
✗ Areas to Improve
- Long wait times despite appointments
- Poor front-desk communication and attitude
- Issues with prescription fulfillment
- Why is the wait time so long with an appointment?
- Do they have access to my BSW medical records?
Great doctors, but the front desk needs a major overhaul.
Convenient, but don't expect a quick visit.
Hit or miss depending on the staff.
- Category Health & Medical
- City DeSoto
- State Texas
- Postcode 75115
- Country United States
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