Baylor Scott & White Urgent Care+ Lewisville
540 Surf St, Lewisville, Texas, 75067
This urgent care center is highly polarizing. While some patients appreciate the quick and professional care, many others report significant issues with billing, communication, and the attitude of the staff. There are frequent complaints about long wait times despite having appointments and a lack of transparency regarding insurance and costs. It seems like a place where the administrative experience often overshadows the medical care.
We analyze 76 public reviews for Baylor Scott & White Urgent Care+ Lewisville using our data models and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Quick and efficient care for some
- Friendly and professional medical staff
- Clean and well-organized facility
✗ Areas to Improve
- Significant billing and insurance issues
- Long wait times despite appointments
- Rude and unprofessional front desk staff
- Why is the billing so confusing?
- Are the wait times always this long?
- Do they accept my insurance?
The medical care was great, but the billing is a nightmare.
I felt like I was being scammed.
The staff was rude and dismissive.
- Category Health & Medical
- City Lewisville
- State Texas
- Postcode 75067
- Country United States
