Baystate Dental of Ludlow
77 Winsor St, Suite 201, Ludlow, Massachusetts, 01056
This practice is generally well-liked for its friendly, family-oriented atmosphere and the skill of its dentists. However, there are recurring complaints about administrative issues, including billing errors, appointment cancellations, and rude front-desk staff. It's a practice where the clinical care is often overshadowed by management problems.
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✓ What Works Well
- Friendly and skilled dentists
- Family-oriented atmosphere
- Good clinical care
✗ Areas to Improve
- Billing and insurance issues
- Frequent appointment cancellations
- Rude front-desk staff
- Why was my appointment canceled?
- Do you accept MassHealth?
Great dentists, poor management
Staff is hit or miss
Clinical care is excellent
- Category Health & Medical
- City Ludlow
- State Massachusetts
- Postcode 01056
- Country United States
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