BayView Orthodontics: Dr. Austin Rahaim, DMD, MS
101 Reese St, Bay St Louis, Mississippi, 39520
This practice is a mix of high praise and significant frustration. Many patients love the friendly staff and the results, but there are recurring complaints about rude administrative staff, strict cancellation policies, and poor communication. It seems to be a high-volume practice where the experience can vary greatly depending on who you interact with.
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✓ What Works Well
- Friendly and helpful clinical staff
- Great results for many patients
- Convenient location
✗ Areas to Improve
- Rude and unprofessional administrative staff
- Strict and sometimes unfair cancellation fees
- Poor communication regarding billing
- What is the cancellation policy?
- Are there hidden fees?
The staff makes you feel welcome.
Billing practices are confusing and frustrating.
Great results, but the customer service needs work.
- Category Health & Medical
- City Bay St Louis
- State Mississippi
- Postcode 39520
- Country United States
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