BDry
11308 IL-143, Highland, Illinois, 62249
BDry is well-regarded for its effective waterproofing solutions and egress window installations. Many customers praise the quality of the work and the professionalism of the field crews. However, there is a recurring issue with administrative communication and customer service. Some clients have experienced significant frustration with scheduling, lack of follow-up, and poor cleanup after jobs. While the technical work is generally solid, the office experience can be hit or miss.
We analyze 72 public reviews for BDry using our data models and filter out spam to highlight only authentic feedback.
Ensure you have a clear agreement on cleanup expectations before the crew starts work.
✓ What Works Well
- Effective waterproofing and egress windows
- Professional and skilled field technicians
- Good value for the quality of work
✗ Areas to Improve
- Poor administrative communication
- Inconsistent cleanup after jobs
- Difficulty reaching management for issues
- Does the warranty cover future leaks?
- How long does the installation take?
- What is included in the cleanup?
The work is great, but the office is a headache.
They fixed my basement leak perfectly.
Communication could be much better.
- Category Home Services
- City Highland
- State Illinois
- Postcode 62249
- Country United States
