Beach Eye Care
2173 Upton Dr, Ste 601, Virginia Beach, Virginia, 23454
Beach Eye Care is generally well-regarded for its professional and thorough eye care. Many patients praise the doctors, particularly Dr. Coffin, and the helpfulness of the optical staff. However, there are recurring complaints about administrative issues, including billing errors, difficulty reaching the office, and occasional rude customer service. While the medical care is often rated highly, the administrative experience can be inconsistent.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Double-check your billing statements and insurance coverage before leaving the office.
✓ What Works Well
- Thorough and professional eye exams
- Helpful and knowledgeable optical staff
- Convenient location and hours
✗ Areas to Improve
- Billing and insurance errors
- Difficulty reaching the office by phone
- Inconsistent customer service
- Do they accept my insurance?
- How long is the wait for an appointment?
- Can I get my glasses adjusted?
Dr. Coffin is thorough and listens.
The optical staff is great at helping with frames.
The administrative side needs improvement.
- Category Health & Medical
- City Virginia Beach
- State Virginia
- Postcode 23454
- Country United States
readers daily.