1577 Roberts Dr, Suite 323, Jacksonville Beach, Florida, 32250
The doctors at this practice are highly regarded for their medical skill and compassionate care, with many patients staying for years. However, the administrative side of the office is a major pain point for many, with frequent complaints about difficulty reaching staff by phone and issues with the messaging system. While the clinical experience is often excellent, the front-office communication needs a serious upgrade.
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If you have an urgent issue, try visiting the office in person or using the patient portal early in the morning.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office staff is a nightmare.
I love Dr. Bordelon, but I can't get through to schedule.
Great care once you are actually in the room.