Beacon Medical Group Ireland Road
1815 E Ireland Rd, South Bend, Indiana, 46614
Patients appreciate the convenience and the quality of care from the doctors at this location. However, the administrative side, specifically phone accessibility and front desk service, is a major point of frustration for many. It is a busy clinic where the medical care often outshines the office management.
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Patients recommend using online scheduling if possible, as phone lines are often overwhelmed.
✓ What Works Well
- Attentive and caring doctors
- Convenient location
- Efficient lab services
✗ Areas to Improve
- Extremely difficult to reach by phone
- Rude front desk staff
- Billing and insurance confusion
- Why can't I get through on the phone?
- Do they accept Medicaid?
Great doctors, terrible phone service
Very thorough and professional
Staff needs better training
- Category Health & Medical
- City South Bend
- State Indiana
- Postcode 46614
- Country United States
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