Bear Creek Family Dentistry
14207 Coit Rd, Dallas, Texas, 75254
Patients generally praise the clinical staff for being gentle and informative, especially with children. However, there is a significant divide regarding administrative practices, with several reports of aggressive billing, long wait times, and poor communication. While many families have been loyal for years, recent feedback highlights concerns about unprofessionalism and high-pressure sales tactics.
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Always ask for a detailed breakdown of the treatment plan before agreeing to any procedures.
✓ What Works Well
- Friendly and gentle dental staff
- Good with children and nervous patients
- Convenient scheduling
✗ Areas to Improve
- Long wait times
- Aggressive billing and upselling
- Poor phone etiquette and communication
- Why are there so many reminder calls?
- Can I accompany my child during treatment?
- Are the treatment plans necessary?
Staff is super nice but the front desk is a mess.
They push for expensive procedures.
Great with kids, but the wait times are a total drag.
- Category Health & Medical
- City Dallas
- State Texas
- Postcode 75254
- Country United States
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