1290 Peoples Plaza, Newark, Delaware, 19702
This practice receives high marks for its clinical staff, who are frequently described as compassionate and skilled. Many patients appreciate the effort made to accommodate nervous individuals. However, there are persistent complaints regarding administrative issues, including billing errors, communication lapses, and occasional rudeness from the front desk. It is a solid clinical choice if you can navigate the admin side.
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Keep your own records of all payments and insurance explanations to resolve billing disputes quickly.
✓ What Works Well
✗ Areas to Improve
The dentists are great, but the front office needs work.
They really helped me get over my fear of the dentist.
Billing is a bit of a nightmare, keep good records.