206 W 5th St, DeRidder, Louisiana, 70634
This clinic is highly regarded for its knowledgeable and friendly providers, particularly Dr. Kelly and April Soileau. Many patients feel well-cared for and appreciate the personalized attention. However, there are significant complaints regarding administrative issues, including poor communication, billing errors, and some reports of dismissive or rude behavior from staff. It is a clinic where the medical care is often excellent, but the operational side can be frustrating.
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✓ What Works Well
✗ Areas to Improve
Doctors are great.
Admin side is a headache.
Great care, but frustrating process.