Beauty Nail & Spa
18400 Mack Ave, Grosse Pointe Farms, Michigan, 48236
This salon has a strong base of regulars who love the consistency and skill of techs like Michael and Thalia. The recent remodel has been well-received, making the space feel fresh and welcoming. However, there are recurring complaints about the front desk staff being rude or dismissive, especially regarding walk-ins. If you book an appointment, you are likely to have a great experience, but walk-ins might face some friction.
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Always book an appointment online; walk-ins are often turned away or face long waits.
✓ What Works Well
- Consistent and high-quality nail work
- Clean and recently remodeled space
- Great Gel X and dip options
✗ Areas to Improve
- Rude or dismissive front desk staff
- Difficult for walk-ins
- Some pricing transparency issues
- Do they take walk-ins?
- Is there parking nearby?
- Who is the best tech for designs?
Michael is a perfectionist.
Love the new look of the salon.
Front desk needs to be friendlier.
- Category Personal Care
- Neighborhood Grosse Pointe Farms
- City Grosse Pointe Farms
- State Michigan
- Postcode 48236
- Country United States
