Beauty Zone
500 Plymouth Meeting Mall, Plymouth Meeting, Pennsylvania, 19462
Beauty Zone is a large, well-stocked beauty supply store that offers a wide variety of wigs and hair products. Many customers appreciate the selection and the helpfulness of specific staff members like Amy. However, there are serious and recurring allegations of racial profiling and poor customer service, particularly from the owner/management. While some find it a great resource, others feel unwelcome and disrespected, leading to a very divided customer base.
We analyze 69 public reviews for Beauty Zone using our data models and filter out spam to highlight only authentic feedback.
Look for Amy if you need help; she is consistently praised for her service.
✓ What Works Well
- Huge selection of wigs and hair
- Clean and organized store
- Helpful staff (specific employees)
✗ Areas to Improve
- Allegations of racial profiling
- Poor customer service from management
- Inflated mall pricing
- Do they have a rewards program?
- Is the store accessible?
- Are they open on holidays?
Amy is a gem.
Felt watched the whole time.
Great selection, but the vibe is off.
- Category Retail & Malls
- City Plymouth Meeting
- State Pennsylvania
- Postcode 19462
- Country United States
