Beebe Primary Care Five Points
17388 N Village Main Blvd, Suite 21, Lewes, Delaware, 19958
This practice has a very mixed reputation. While many patients love the providers, especially Jessica Riffle and Elizabeth Fischer, for their kindness and thoroughness, there is a significant amount of frustration regarding the administrative side of the practice. Long wait times, difficulty reaching the office by phone, and billing issues are common complaints. It seems to be a practice where the clinical care is excellent, but the administrative support is lacking.
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✓ What Works Well
- Some highly dedicated and thorough providers
- Clean and modern facility
- Easy online appointment scheduling
✗ Areas to Improve
- Frequent billing and coding issues
- Difficult to reach staff by phone
- Inconsistent follow-up on medication refills
- Why am I being billed for this visit?
- How can I get a faster response for a prescription refill?
Jessica Riffle is a gem, but the front office is a mess.
Great bang for the buck if you can avoid the billing headaches.
The clinical care is top-tier, but the admin side needs work.
- Category Health & Medical
- City Lewes
- State Delaware
- Postcode 19958
- Country United States
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