Beebe Primary Care Long Neck
32050 Long Neck Rd, Millsboro, Delaware, 19966
The experience at this practice is highly variable. While many patients love the providers, especially Dr. Kang and Dr. Bensing, for their thoroughness and compassion, there is a significant amount of frustration regarding the administrative side of the practice. Long wait times, difficulty reaching the office by phone, and billing issues are common complaints. It seems to be a practice where the clinical care is excellent, but the administrative support is lacking.
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✓ What Works Well
- Some highly dedicated and thorough doctors
- Clean and modern facility
- Easy online appointment scheduling
✗ Areas to Improve
- Frequent billing and coding issues
- Difficult to reach staff by phone
- Inconsistent follow-up on medication refills
- Why am I being billed for this visit?
- How can I get a faster response for a prescription refill?
Dr. Kang is a gem, but the front office is a mess.
Great bang for the buck if you can avoid the billing headaches.
The clinical care is top-tier, but the admin side needs work.
- Category Health & Medical
- City Millsboro
- State Delaware
- Postcode 19966
- Country United States
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