Personal Care · Hair Salon
Behind the Hair
389 Main St, Watertown, Massachusetts, 02472
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Updated: 18 May 2026
Authenticity Score: 82/100
About
Behind the Hair is highly praised for its talented stylists and trendy, welcoming atmosphere. Clients love the results, especially for balayage and extensions. However, there are some complaints about hidden fees and occasional rushed service. Overall, it's seen as a high-quality salon where you can get a great look, provided you're aware of the pricing policies.
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Highest rating
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We analyze 74 public reviews for Behind the Hair using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
88/100
Staff Behavior
85/100
Pro Tip
Ask about all potential fees before paying to avoid surprises at the register.
Modern salon
Expert extensions
Pros & Cons
✓ What Works Well
- Talented stylists
- Trendy atmosphere
- Great balayage and extensions
✗ Areas to Improve
- Hidden credit card fees
- Occasional rushed service
- Pricing concerns
Frequently Asked Questions
- Do they do extensions?
- Is it good for curly hair?
- What are the hidden fees?
User Feedback
Natalia is the best
Princess treatment
Disappointed with blowout
Quick Info
- Category Personal Care
- Neighborhood Watertown
- City Watertown
- State Massachusetts
- Postcode 02472
- Country United States
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