Retail & Malls · Department Store

Belk

1200 E County Line Rd, Ridgeland, Mississippi, 39157

Google Maps Updated: 20 May 2026
Authenticity Score: 75/100
About

This Belk location is a mixed experience. While some customers enjoy the variety and sales, others report poor customer service, lack of staff, and issues with online order fulfillment. The store's cleanliness and maintenance, particularly the escalators and restrooms, are frequent points of contention. Overall, it is seen as a store that has seen better days, though some shoppers still find value in the sales.

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Highest rating
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We analyze 69 public reviews for Belk using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 70/100
Crowd Management 50/100
Pro Tip

If you have an issue with an online order, try to resolve it through corporate customer service rather than the store.

Good sales
Poor maintenance
Pros & Cons

✓ What Works Well

  • Good sales and variety
  • Friendly individual staff
  • Convenient location

✗ Areas to Improve

  • Poor customer service
  • Lack of staff
  • Maintenance issues
Frequently Asked Questions
  • Why is the escalator broken?
  • Where are the sales associates?
  • Can I return this item?
User Feedback

Great sales if you can find help.

Store maintenance needs improvement.

Online order system is frustrating.