Retail & Malls · Department Store

Belk

800 Hardee Rd, Kinston, North Carolina, 28504

Google Maps Updated: 20 May 2026
Authenticity Score: 80/100
About

Belk in Kinston is a polarizing store. Many shoppers enjoy the clean environment, good sales, and helpful staff, finding it a pleasant place for quality clothing. However, others report poor customer service, issues with app-based coupons, and a lack of inventory in certain departments. The store's location in a quiet mall also leads to some concerns about safety and overall atmosphere.

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We analyze 71 public reviews for Belk using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 65/100
Crowd Management 80/100
Pro Tip

Download the app before you go to ensure you can access the latest coupons at checkout.

Good sales
Clean facility
Pros & Cons

✓ What Works Well

  • Clean and well-organized store
  • Great sales and deals
  • Helpful and friendly staff

✗ Areas to Improve

  • Frustrating app-based coupon system
  • Inconsistent customer service
  • Limited selection in some departments
Frequently Asked Questions
  • Do I need the app for coupons?
  • Is the store open on holidays?
  • Do you have a good selection of winter coats?
User Feedback

Great deals if you know how to shop.

Staff was very helpful with my purchase.

The mall feels a bit empty.