Bellingham Ear, Nose & Throat
2940 Squalicum Pkwy, Ste 203, Bellingham, Washington, 98225
Patients generally praise the medical expertise and bedside manner of the doctors, with many feeling well-cared for during procedures. However, the administrative side, particularly the phone system and front desk, is a major pain point. Many report difficulty getting through to staff, leading to frustration before even seeing a doctor.
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If you have a billing question, try to resolve it in person or via letter, as phone support is notoriously difficult.
✓ What Works Well
- Doctors are knowledgeable and have great bedside manner
- Procedures are often quick and effective
- Staff are generally friendly when you finally reach them
✗ Areas to Improve
- Phone system is nearly impossible to navigate
- Billing issues and lack of transparency
- Front desk staff can be dismissive or rude
- Why is it so hard to get someone on the phone?
- Are the billing charges accurate?
Great doctors, terrible front office
Hard to get an appointment, but worth it once you do
Billing surprises are common
- Category Health & Medical
- City Bellingham
- State Washington
- Postcode 98225
- Country United States
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