2 Dorchester St, Ocean City, Maryland, 21842
Guests love the location and the views at Belmont Towers, often calling it a perfect spot for families. However, there is a recurring issue with cleanliness, with many guests reporting dirty units upon arrival. Customer service through Vacasa is frequently described as unresponsive or unhelpful when problems arise. While the spot is top-notch, the management and cleaning standards are a major letdown for many.
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Check the unit immediately upon arrival and document any cleanliness issues with photos to avoid being blamed later.
✓ What Works Well
✗ Areas to Improve
The view is spot on, but the place was filthy.
Great location, but don't expect much from management.
Perfect for families, just bring your own cleaning supplies.