550 Mount Holly Medical Pkwy, Belmont, North Carolina, 28012
This practice is highly regarded for its skilled neurosurgical team, with many patients reporting life-changing results. However, administrative issues are a frequent complaint, including poor communication, difficulty scheduling, and a perceived lack of empathy from some staff. The clinical outcomes are strong, but the office experience is inconsistent.
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Be persistent with follow-ups; the clinical team is excellent, but the administrative side can be slow.
✓ What Works Well
✗ Areas to Improve
Great surgeon, bad office
Life-changing results
Staff needs improvement