Food & Beverage · Ice Cream Shop

Ben & Jerry’s

1136 Main St, Napa, California, 94559

Google Maps Updated: 16 May 2026
Authenticity Score: 85/100
About

Ben & Jerry's in Napa is a reliable spot for a sweet treat. Most customers enjoy the consistent quality of the ice cream and the convenient downtown location. However, there are recurring complaints about service speed and occasional staff unfriendliness. It's a popular stop for tourists and locals alike, though some find the prices high.

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We analyze 72 public reviews for Ben & Jerry’s using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 88/100
Value for Money 60/100
Pro Tip

Check the flavor case before ordering, as it may differ from the sign.

Vegan options
Downtown location
Pros & Cons

✓ What Works Well

  • Consistent ice cream quality
  • Great downtown location
  • Dairy-free options available

✗ Areas to Improve

  • Service can be slow
  • Staff friendliness varies
  • Pricey for a scoop
Frequently Asked Questions
  • Do they have vegan options?
  • Is there parking nearby?
  • Can I order cakes over the phone?
User Feedback

Classic flavors are always good

Staff can be hit or miss

Convenient for a walk downtown

Location Details
Street: 1136 Main St
Neighborhood: Downtown Napa
City: Napa
State: California
Postcode: 94559
Country: United States
Location
1136 Main St, Napa, CA 94559
Quick Info
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