Financial Services · Insurance Agency

Ben Lindsey & Ray Hood Agency

519 Oothcalooga St, Calhoun, Georgia, 30701

Google Maps Updated: 14 May 2026
Authenticity Score: 65/100
About

Customers are split between long-term loyalty and extreme frustration. While some praise the agents for being friendly and finding great deals, many others report a total breakdown in communication. The recurring theme is that the office is often unreachable by phone, leading to significant stress for clients needing quick help. When the team is present, they are described as helpful and family-oriented. However, the lack of responsiveness is driving long-time customers to look elsewhere. It seems like a classic case of a small team being overwhelmed.

Our Review Process
20
Most Relevant
13
Newest
20
Highest
10
Lowest

We analyze 63 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 45/100
Staff Helpfulness 70/100
Pro Tip

Visit the office in person if you need anything done, as phone calls are rarely returned.

In-person service
Remote communication
Pros & Cons

✓ What Works Well

  • Friendly and welcoming staff
  • Competitive pricing
  • Personalized service

✗ Areas to Improve

  • Extremely poor phone responsiveness
  • Lack of follow-up on inquiries
  • Inconsistent administrative accuracy
Frequently Asked Questions
  • Why is no one answering the phone?
  • Can I get a return call regarding my policy?
User Feedback

Great prices but impossible to reach

Used to be great, now service is lacking

Feels like family when you visit in person

Location Details
Street: 519 Oothcalooga St
City: Calhoun
State: Georgia
Postcode: 30701
Country: United States
Location
519 Oothcalooga St, Calhoun, GA 30701
Quick Info
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