4389 Virginia Beach Blvd, Virginia Beach, Virginia, 23462
This agency has a mix of very positive and very negative reviews. Many clients praise agents like Selena and Sabrina for being helpful, patient, and knowledgeable. However, there are significant complaints about billing issues, difficulty reaching support, and poor communication. It seems like a hit-or-miss experience, with some customers feeling well-supported and others feeling frustrated by the lack of service.
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If you choose this agency, try to work with Sabrina Craig; she is frequently mentioned for her professionalism.
✓ What Works Well
✗ Areas to Improve
Selena is spot on, but the company is a headache.
Not much bang for the buck if you have service issues.
Customer service is often hard to reach.