BenchMark Physical Therapy
2097 N Decatur Rd, Decatur, Georgia, 30033
BenchMark Physical Therapy in Decatur is generally well-regarded for its knowledgeable and encouraging staff. Many patients report successful recoveries and appreciate the friendly, upbeat environment. However, there are some complaints about front-desk incompetence and occasional issues with insurance billing, which can detract from the overall experience.
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Verify your insurance coverage and referral requirements directly with your provider before your first visit.
✓ What Works Well
- Knowledgeable and encouraging therapists
- Friendly and upbeat environment
- Effective treatment plans
✗ Areas to Improve
- Incompetent front-desk staff
- Billing and insurance issues
- Occasional overcrowding
- Why is it so hard to get an appointment?
- Are the therapists professional?
Great therapists, bad front desk.
Effective recovery programs.
Billing department needs improvement.
- Category Health & Medical
- City Decatur
- State Georgia
- Postcode 30033
- Country United States
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