Food & Beverage · Japanese Hibachi
Benihana
920 Merchants Concourse, Westbury, New York, 11590
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Updated: 18 May 2026
Authenticity Score: 70/100
About
A polarizing location that many feel has declined in quality and service. While some still enjoy the interactive hibachi experience, many reviews highlight long wait times, poor cleanliness, and inconsistent food quality. It is often compared unfavorably to other local options.
Our Review Process
20
Most Relevant
16
Newest
20
Highest rating
20
Lowest rating
We analyze 76 public reviews for Benihana using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
60/100
Value for Money
50/100
Pro Tip
Make a reservation well in advance, but be prepared for potential delays.
Hibachi Grill
Family Friendly
Pros & Cons
✓ What Works Well
- Interactive hibachi experience
- Good for celebrations
- Extensive menu
✗ Areas to Improve
- Long wait times
- Poor cleanliness
- Inconsistent service
Frequently Asked Questions
- Do I need a reservation?
- Is it good for kids?
- Are there vegetarian options?
User Feedback
Not what it used to be
Hit or miss
Go elsewhere for better hibachi
Quick Info
- Category Food & Beverage
- Neighborhood Westbury
- City Westbury
- State New York
- Postcode 11590
- Country United States
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