Automobile · Ford Dealership

Benoit Ford Jonesboro

601 Hudson Ave, Jonesboro, Louisiana, 71251

Google Maps Updated: 19 May 2026
Authenticity Score: 72/100
About

Benoit Ford in Jonesboro receives mixed reviews. Many customers praise the sales team for a smooth, professional car-buying experience. Conversely, the service department faces significant criticism regarding communication, long wait times, and quality of repairs. While some locals swear by them, others feel the service side lacks the professionalism found in the sales department.

Our Review Process
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Most Relevant
16
Newest
20
Highest rating
12
Lowest rating

We analyze 68 public reviews for Benoit Ford Jonesboro using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 65/100
Transparency 60/100
Pro Tip

If you need service, try to get a direct contact for your advisor to avoid the general phone line.

New & Used sales
Ford certified service
Pros & Cons

✓ What Works Well

  • Professional sales team
  • Smooth buying process
  • Local convenience

✗ Areas to Improve

  • Poor service communication
  • Long wait times
  • Inconsistent repair quality
Frequently Asked Questions
  • Do you offer loaner vehicles?
  • How long for an oil change?
  • Is the service department open on Saturdays?
User Feedback

Sales is great, service needs work.

Easy car buying, but hard to get a call back.

Great local spot for a new Ford.