20 N Raymond Ave, Suite 250, Pasadena, California, 91103
This place is a polarizing experience. While some clients love the immediate results of their facials and the friendliness of the estheticians, a significant number of reviews warn about aggressive, high-pressure sales tactics. Many customers feel like they were baited with a cheap facial only to be pushed into expensive, multi-thousand dollar packages. It is a place where the sales pitch often overshadows the actual spa experience.
We analyze 75 public reviews for Ben's Beauty Spa using our data models and filter out spam to highlight only authentic feedback.
Be firm about your budget and do not sign up for any financing on your first visit.
✓ What Works Well
✗ Areas to Improve
The facial was great, but the sales pitch was too much.
I felt scammed by the pricing.
The staff is lovely, but the owner needs to change his approach.