Ben's Beauty Spa
Personal Care · Beauty Spa

Ben's Beauty Spa

20 N Raymond Ave, Suite 250, Pasadena, California, 91103

Google Maps Updated: 18 May 2026
Authenticity Score: 45/100
About

This place is a polarizing experience. While some clients love the immediate results of their facials and the friendliness of the estheticians, a significant number of reviews warn about aggressive, high-pressure sales tactics. Many customers feel like they were baited with a cheap facial only to be pushed into expensive, multi-thousand dollar packages. It is a place where the sales pitch often overshadows the actual spa experience.

Our Review Process
20
Most Relevant
17
Newest
20
Highest rating
18
Lowest rating

We analyze 75 public reviews for Ben's Beauty Spa using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 70/100
Staff Behavior 40/100
Pro Tip

Be firm about your budget and do not sign up for any financing on your first visit.

High-pressure sales
Effective skin treatments
Pros & Cons

✓ What Works Well

  • Immediate skin results
  • Friendly estheticians
  • Clean facility

✗ Areas to Improve

  • Aggressive sales tactics
  • Hidden costs
  • Bait-and-switch pricing
Frequently Asked Questions
  • Are the packages refundable?
  • Is the facial really $49?
  • Why is the owner so pushy?
User Feedback

The facial was great, but the sales pitch was too much.

I felt scammed by the pricing.

The staff is lovely, but the owner needs to change his approach.