Benton Franklin Orthopedic Associates
8200 W Gage Blvd, Kennewick, Washington, 99336
The clinic is highly regarded for its surgical expertise, with many patients reporting successful outcomes. However, the administrative side is frequently criticized for long wait times, poor communication, and difficult scheduling. Some patients feel the office is overwhelmed and lacks a personal touch.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Be persistent with phone calls and use the patient portal if available.
✓ What Works Well
- Skilled surgeons
- Effective treatment
- Professional medical staff
✗ Areas to Improve
- Long wait times
- Poor communication
- Difficult scheduling
- How do I get a referral?
- Why is it so hard to reach you?
Doctors are spot on
Front desk needs training
Great care once you get in
- Category Health & Medical
- City Kennewick
- State Washington
- Postcode 99336
- Country United States
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