Bentz Eye Center
Health & Medical · Ophthalmology

Bentz Eye Center

1501 Presidential Way, Suite 11, West Palm Beach, Florida, 33401

Google Maps Updated: 13 May 2026
Authenticity Score: 60/100
About

Bentz Eye Center has seen a significant decline in reputation according to long-term patients. Many report rude staff, poor communication, and a lack of the personal touch that once defined the practice. While some patients still have positive experiences with specific doctors, the overall consensus is one of frustration and disappointment.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
20
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 40/100
Pro Tip

If you have a long-standing relationship with a specific doctor, verify they are still there before booking.

High staff turnover
Mixed reviews on billing
Pros & Cons

✓ What Works Well

  • Some doctors are still highly regarded
  • Convenient location
  • Clean facility

✗ Areas to Improve

  • Rude and unprofessional staff
  • Poor communication
  • Inconsistent billing
Frequently Asked Questions
  • Is the office still the same?
  • Why is the service so poor?
User Feedback

It's not the same office it used to be.

The staff is rude and obnoxious.

I will be finding a new eye center.

Location Details
Street: 1501 Presidential Way, Suite 11
Neighborhood: West Palm Beach
State: Florida
Postcode: 33401
Country: United States
Location
1501 Presidential Way STE 11, West Palm Beach, FL 33401
Quick Info
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