Benvenuti Oil Co Inc
17 Boston Post Rd, R, Waterford, Connecticut, 06385
Customers generally praise the technical expertise and professionalism of the field staff, particularly Marcus. Many appreciate the quick response times during emergencies and the helpfulness of the office staff. However, some long-term customers feel the quality and pricing have suffered since the company merged with General Oil. While most find the service top-notch, a vocal minority reports issues with overcharging and communication gaps on larger projects.
We analyze 76 public reviews for Benvenuti Oil Co Inc using our data models and filter out spam to highlight only authentic feedback.
Request specific technicians like Marcus if you have complex HVAC issues, as they are highly regarded by long-term clients.
✓ What Works Well
- Highly skilled and professional technicians
- Fast emergency response times
- Helpful and friendly office staff
✗ Areas to Improve
- Reports of overcharging on routine maintenance
- Inconsistent communication on large projects
- Perceived decline in service quality post-merger
- How quickly can you respond to a furnace emergency?
- Are your technicians certified for specific HVAC brands?
- Do you offer financing for large equipment installations?
Technicians are spot on with diagnostics.
Office staff makes the paperwork a breeze.
Pricing feels steep compared to independent contractors.
- Category Home Services
- Neighborhood Waterford
- City Waterford
- State Connecticut
- Postcode 06385
- Country United States
