348 Main St, Hackensack, New Jersey, 07601
This optometry office is generally well-loved for its professional, kind, and knowledgeable staff. Patients appreciate the modern facility and the thoroughness of the exams. However, there is a recurring theme of frustration regarding wait times, billing transparency, and occasional rude service from the front desk. It is a place where you get great clinical care, but you might have to deal with some administrative headaches.
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✓ What Works Well
✗ Areas to Improve
Great clinical care
Admin needs improvement
Staff can be hit or miss