Berkeley
5915 Loftis Rd, Hanahan, South Carolina, 29410
This company has a long history in the area, but recent reviews suggest a decline in quality and customer service. While some long-term customers still have positive experiences, many report issues with aggressive sales tactics, poor communication, and a lack of accountability for repairs. The transition in management seems to have left many loyal customers feeling neglected.
We analyze 79 public reviews for Berkeley using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion if you feel pressured into a full system replacement.
✓ What Works Well
- Long-standing local reputation
- Some very skilled technicians
- Responsive to some emergency calls
✗ Areas to Improve
- Declining customer service
- Aggressive sales tactics
- Poor communication and follow-up
- Why is the service so expensive?
- Do they stand behind their work?
- Is the management still the same?
They used to be great, but something has changed.
The sales pitch felt like they were sharks.
I had to call another company to fix their mistake.
- Category Home Services
- City Hanahan
- State South Carolina
- Postcode 29410
- Country United States
