Berks Community Health Center at Oakbrook
1040 Liggett Ave, Reading, Pennsylvania, 19611
This health center faces severe criticism regarding its administrative operations. Patients frequently report that phone calls go unanswered, appointments are difficult to schedule, and follow-up communication is non-existent. While some patients appreciate the medical care provided by specific doctors, the overall consensus is that the office staff is negligent and unprofessional. The frustration with the lack of responsiveness is a dominant theme in the reviews.
We analyze 76 public reviews for Berks Community Health Center at Oakbrook using our data models and filter out spam to highlight only authentic feedback.
If you need an appointment, try visiting in person rather than relying on the phone system.
✓ What Works Well
- Some doctors are kind and professional
- Clean facility
- Ample parking
✗ Areas to Improve
- Phones are never answered
- Poor follow-up and communication
- Unprofessional and negligent office staff
- Why can't I reach anyone by phone?
- How do I schedule an appointment?
- Why are my results not being communicated?
The doctors are good, but the staff makes it impossible to get care.
I've been waiting months for results.
It's a struggle to get any administrative task done.
- Category Health & Medical
- Neighborhood Reading
- City Reading
- State Pennsylvania
- Postcode 19611
- Country United States
