Berks Community Health Center (Northeast Reading)
1110 Rockland St, empty, Reading, Pennsylvania, 19604
This health center is plagued by severe administrative issues, particularly regarding phone communication and scheduling. Patients frequently report being unable to reach anyone, long wait times, and unprofessional staff. While some individual providers are well-regarded, the overall experience is consistently described as frustrating and disorganized, leading many to seek care elsewhere.
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If you have trouble reaching the office by phone, consider visiting in person to schedule appointments or resolve issues.
✓ What Works Well
- Some individual providers are caring
- Convenient location
✗ Areas to Improve
- Severe administrative communication issues
- Difficulty scheduling appointments
- Unprofessional staff
- Why is it so hard to reach the office?
- Are they accepting new patients?
The front desk needs a total overhaul.
I feel like a number, not a patient.
The medical care is great, but the admin side needs help.
- Category Health & Medical
- City Reading
- State Pennsylvania
- Postcode 19604
- Country United States
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