Berks Foot and Ankle Surgical Associates
654 Philadelphia Ave, Shillington, Pennsylvania, 19607
Patients generally have high praise for the podiatrists at this practice, frequently mentioning Dr. Watson, Dr. Shannon, and Dr. Zimmerman for their kindness, professionalism, and thoroughness. The clinical care is highly rated, with many patients reporting successful outcomes for various foot and ankle issues. However, there are notable complaints regarding administrative failures, specifically communication between the office and surgical centers, and some issues with billing and appointment scheduling.
If you have a surgical procedure scheduled, double-check all details with both the office and the surgical center to avoid communication gaps.
✓ What Works Well
- Excellent podiatrists
- Thorough and professional care
- Friendly staff
✗ Areas to Improve
- Communication failures
- Billing and scheduling issues
- Occasional long wait times
- How soon can I get an appointment?
- Do you accept my insurance?
- What is the recovery time for this surgery?
Dr. Watson is amazing.
The clinical care is top-notch.
The front office needs to improve communication.
- Category Health & Medical
- City Shillington
- State Pennsylvania
- Postcode 19607
- Country United States
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