Berkshire Orthopaedic Associates
71 Hospital Ave, North Adams, Massachusetts, 01247
Berkshire Orthopaedic Associates is generally praised for its professional, knowledgeable, and efficient care. Patients appreciate the thoroughness of the doctors and the quick appointment times. However, there are some complaints about bedside manner, communication, and occasional staff rudeness, which can make the experience feel inconsistent for some patients.
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Always ask for a detailed explanation of your treatment plan if you feel rushed.
✓ What Works Well
- Professional and knowledgeable doctors
- Efficient and timely appointments
- Thorough treatment plans
✗ Areas to Improve
- Inconsistent bedside manner
- Occasional staff rudeness
- Communication challenges
- What is the recovery time for surgery?
- Are they accepting new patients?
Dr. DeFelice is professional and thorough.
Great care, but the staff could be more cheerful.
Efficient, but I felt a bit rushed.
- Category Health & Medical
- City North Adams
- State Massachusetts
- Postcode 01247
- Country United States
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