Bert Nash Community Mental Health Center
200 Maine St, ste a, Lawrence, Kansas, 66044
The experience at this mental health center is highly variable. Many patients express deep frustration with administrative issues, including poor communication, scheduling nightmares, and billing problems. Some feel that the center is understaffed and that patient care is not a priority, leading to a sense of being just another number. However, there are also positive reviews from patients who have found the staff to be kind, knowledgeable, and genuinely helpful in their recovery journey. It is a hit-or-miss experience, and many recommend seeking care elsewhere if possible.
We analyze 71 public reviews for Bert Nash Community Mental Health Center using our data models and filter out spam to highlight only authentic feedback.
If you have a concern, ask to speak with a patient advocate or supervisor rather than the front desk staff.
✓ What Works Well
- Kind and knowledgeable staff
- Effective treatment for some
- Community outreach programs
✗ Areas to Improve
- Poor communication and follow-up
- Scheduling and billing nightmares
- Feeling dismissed or like a number
- Why is it so hard to get an appointment?
- Do they accept my insurance?
- Is the staff helpful?
The staff is very kind.
Billing is a total mess.
They never return my calls.
- Category Health & Medical
- Neighborhood Lawrence
- City Lawrence
- State Kansas
- Postcode 66044
- Country United States
