Health & Medical · Hospital

Bertrand Chaffee Hospital

224 E Main St, Springville, New York, 14141

Google Maps Updated: 13 May 2026
Authenticity Score: 80/100
About

Patients generally appreciate having a local hospital and often praise the kindness and professionalism of the nursing and medical staff. However, there are significant concerns regarding wait times, administrative disorganization, and occasional reports of poor bedside manner, leading to a mixed overall experience.

Review Summary
20
Most Relevant
18
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 78
Performance Scores
Medical Expertise 82/100
Admin Efficiency 40/100
Pro Tip

If you have a non-emergency issue, consider calling ahead to check wait times.

Emergency room
Ambulatory surgery
Pros & Cons

✓ What Works Well

  • Kind and professional nursing staff
  • Convenient local hospital
  • Effective emergency care

✗ Areas to Improve

  • Long wait times
  • Administrative disorganization
  • Occasional poor bedside manner
Frequently Asked Questions
  • Why is the wait so long?
  • How do I resolve a billing error?
User Feedback

Great care, but the wait is terrible

Staff is friendly, but the system is broken

Billing is a nightmare

Location Details
Street: 224 E Main St
City: Springville
State: New York
Postcode: 14141
Country: United States
Location
224 E Main St, Springville, NY 14141
Quick Info
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