Best Care Family Medical Center
4402 Broadway Blvd, Suite 1, Garland, Texas, 75043
Best Care Family Medical Center has a loyal following, with many patients seeing Dr. Carlson for decades. The clinical care is generally praised as excellent and compassionate. However, there are frequent complaints about billing policies, rigid scheduling, and administrative staff being dismissive or rude. It's a place where the doctor is great, but the office management can be a headache.
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If you have multiple health concerns, be prepared to schedule separate appointments as the office policy is quite strict.
✓ What Works Well
- Excellent doctor
- Long-term care
- Friendly clinical staff
✗ Areas to Improve
- Billing transparency
- Rigid scheduling
- Rude front desk
- Does he accept my insurance?
- Why can't I address two issues?
- How do I get my records?
Dr. Carlson is a lifesaver
Front desk needs better customer service
Great care but watch the billing
- Category Health & Medical
- City Garland
- State Texas
- Postcode 75043
- Country United States
readers daily.