Health & Medical · Internal Medicine

Bestcare Internal Medicine

13945 W Grand Ave, A-105, Surprise, Arizona, 85374

Google Maps Updated: 13 May 2026
Authenticity Score: 74/100
About

Bestcare Internal Medicine is generally well-regarded for its compassionate and thorough care. Patients often praise the providers for listening and taking their time. However, there are consistent complaints about administrative issues, including long wait times for prescription refills and occasional rudeness from the staff, which some feel has worsened as the practice has grown.

Our Review Process
20
Most Relevant
13
Newest
20
Highest
19
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 84/100
Admin Efficiency 55/100
Pro Tip

Request prescription refills well in advance to avoid delays.

Experienced providers
High patient loyalty
Pros & Cons

✓ What Works Well

  • Compassionate and thorough providers
  • Good listening skills
  • Patient-centered care

✗ Areas to Improve

  • Long wait for refills
  • Occasional staff rudeness
  • Rushed appointments
Frequently Asked Questions
  • Why is it hard to get a refill?
  • Is the staff always this busy?
User Feedback

Great doctors, poor admin

They really care

Used to be better

Location Details
Street: 13945 W Grand Ave, A-105
Neighborhood: Surprise
City: Surprise
State: Arizona
Postcode: 85374
Country: United States
Location
13945 W Grand Ave A-105, Surprise, AZ 85374
Quick Info
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