Beth Shutko - State Farm Insurance Agent
36391 26 Mile Rd, New Haven, Michigan, 48048
Beth Shutko's agency is praised for its friendly, helpful staff and ability to save clients money. Many reviewers highlight the team's professionalism and their willingness to go above and beyond. However, there is a significant amount of negative feedback regarding billing errors, communication lapses, and difficulty canceling policies. While many have a great experience, the administrative side of the agency appears to be a major pain point for some.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
The agency is great for initial setup and personal connection, but clients should be very careful with billing and cancellation procedures.
✓ What Works Well
- Friendly and helpful staff
- Competitive rates and bundling
- Personalized attention
✗ Areas to Improve
- Recurring billing and payment issues
- Communication lapses and unreturned calls
- Difficulty canceling policies
- Why was I charged twice?
- How do I cancel my policy?
Saved me money while getting better coverage.
Great service, but billing is a headache.
Staff is attentive and polite.
- Category Financial Services
- City New Haven
- State Michigan
- Postcode 48048
- Country United States
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