819 N Main St, Suite 112, High Point, North Carolina, 27262
This practice is well-regarded for its medical providers, who are often described as caring and thorough. However, the administrative side is a major pain point for many patients. Complaints about long wait times, rude front-desk staff, and billing issues are common. While the clinical care is generally seen as high quality, the administrative friction is a significant deterrent for many.
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If you have a billing issue, request a detailed invoice immediately and follow up in writing.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office management is a disaster.
I love my provider, but I dread calling the office.
A convenient place, but be prepared for a long wait.