Beyond Smiles
123 Marmont St, Niles, Michigan, 49120
Beyond Smiles is generally well-regarded for its high-tech facility and friendly clinical staff. Patients often praise the dentists for their gentle approach. However, there are consistent complaints about the front office staff, specifically regarding communication, scheduling, and billing transparency. It's a great place for care, provided you can navigate the administrative side.
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Verify your insurance coverage directly with your provider before your visit to avoid billing surprises.
✓ What Works Well
- High-tech facility
- Gentle dentists
- Friendly clinical staff
✗ Areas to Improve
- Poor front office communication
- Billing inconsistencies
- Scheduling difficulties
- Do you accept my insurance?
- Why was my appointment cancelled?
The clinical care is top-notch.
The front desk needs better training.
Great for kids and anxious patients.
- Category Health & Medical
- City Niles
- State Michigan
- Postcode 49120
- Country United States
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