Personal Care · Day Spa

Bien Soigne

350 N Broadway, Salem, New Hampshire, 03079

Google Maps Updated: 18 May 2026
Authenticity Score: 70/100
About

Bien Soigne has a very mixed reputation. While some clients love the salt cave and massage services, there are numerous complaints about rude customer service, particularly from the owner. The salon's atmosphere is often described as relaxing, but the management issues seem to be a significant drawback for many customers.

Our Review Process
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Most Relevant
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Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Bien Soigne using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 80/100
Staff Behavior 50/100
Pro Tip

If you are looking for a relaxing experience, focus on the services provided by the therapists rather than interacting with the front desk.

Salt Cave Experience
Massage Services
Pros & Cons

✓ What Works Well

  • Relaxing salt cave experience
  • Great massage services
  • Beautiful facility

✗ Areas to Improve

  • Rude customer service
  • Management issues
  • Inconsistent communication
Frequently Asked Questions
  • What is a salt cave?
  • Do you offer massages?
  • Is it a good place for a spa day?
User Feedback

The salt cave is amazing.

The owner is very rude.

Great massage, but poor service.