282 Highland Ave, Malden, Massachusetts, 02148
Big A Sub Shop is a long-standing Malden institution that has seen better days according to many long-time customers. While some still swear by their subs and pizza, recent reviews are heavily critical of declining food quality, poor customer service, and inconsistent order accuracy. It remains a popular spot, but the divide between those who love the nostalgia and those who are disappointed by the current state of the business is clear.
We analyze 75 public reviews for Big A Sub Shop using our data models and filter out spam to highlight only authentic feedback.
Check your order carefully before leaving the shop.
✓ What Works Well
✗ Areas to Improve
Used to be the best, but not anymore.
Staff can be rude and dismissive.
Hit or miss on food freshness.