Big Bear Roofing
1941 Savage Rd, Suite 200 D, Charleston, South Carolina, 29407
Big Bear Roofing is generally well-regarded for their thorough estimates, professional crews, and clear communication. Many customers appreciate the detailed explanations provided during the inspection process and the efficiency of their work. However, there are some reports of post-installation issues, such as leaks or debris left behind, and some customers have expressed frustration with the company's refusal to cover interior damage. Overall, they are seen as a reliable choice, but attention to detail during cleanup and post-job support could be improved.
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Clarify the company's policy on interior damage coverage before starting any major roofing project.
✓ What Works Well
- Thorough and transparent estimates
- Professional and efficient crews
- Good communication
✗ Areas to Improve
- Occasional post-installation issues
- Refusal to cover interior damage
- Inconsistent cleanup
- Do you cover interior damage from leaks?
- How do you ensure the yard is clean?
- What is your warranty policy?
Great communication and professional work.
They refused to cover the interior damage from a leak.
The roof looks great, but they left nails in the yard.
- Category Home Services
- City Charleston
- State South Carolina
- Postcode 29407
- Country United States
