Automobile · Auto Center

Big Bend Auto Center

1710 S Big Bend Blvd, St. Louis, Missouri, 63117

Google Maps Updated: 18 May 2026
Authenticity Score: 85/100
About

Big Bend Auto Center is a long-standing favorite in Richmond Heights, known for its professional and honest approach. Customers appreciate the clear communication, the use of photos to explain repairs, and the fact that they don't push unnecessary services. While there are occasional complaints about phone etiquette or pricing, the vast majority of reviews highlight a high level of trust and quality workmanship. It's a go-to for many locals who want a mechanic they can rely on for the long haul.

Our Review Process
20
Most Relevant
17
Newest
20
Highest rating
13
Lowest rating

We analyze 70 public reviews for Big Bend Auto Center using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 88/100
Transparency 85/100
Pro Tip

Use their text-based communication system to get updates and photos of your vehicle's issues; it's the most efficient way to stay informed.

High trust factor
Photo-documented repairs
Pros & Cons

✓ What Works Well

  • Honest assessments and no upselling
  • Clear communication with photo documentation
  • Efficient appointment-based service

✗ Areas to Improve

  • Phone staff can be curt or impatient
  • Higher labor rates compared to smaller shops
  • Limited availability for walk-ins
Frequently Asked Questions
  • Do they provide estimates over the phone?
  • Are they good with older vehicle models?
  • How far in advance should I book an appointment?
User Feedback

They tell you what you don't need, which is refreshing.

Professional, clean, and they stand by their work.

A bit pricey, but you pay for peace of mind.